Help/FAQ
How do I add my name / change my tax country in my receipts?
By default, your receipts will show:
- Your unique account ID, which you can find at the bottom of the Account Settings page
- Your login methods
- a default billing country, based on your device information.
If you'd like to add your name and/or modify your billing country in your future receipts, you will need to amend those fields in the Account Settings page of the GoMoWorld app. To do this, you need to change the billing country as shown below.
Please note that:
- changes will be applied only to new receipts.
- changing your billing country will change the applicable VAT / Tax rate, as per GoMoWorld home country law. This will not change the price of your plan
Are there any additional fees ?
How do I access my previous purchases?
How do I add my name / change my tax country in my receipts?
How do I manage my payment methods ?
How does 3DSecure work ?
What happens if I can’t complete a payment (payment failed)?
What payment methods can I use to purchase GoPlans ?
Which currency will be charged on my payment method ?
How do I add my name / change my tax country in my receipts?
By default, your receipts will show:
- Your unique account ID, which you can find at the bottom of the Account Settings page
- Your login methods
- a default billing country, based on your device information.
If you'd like to add your name and/or modify your billing country in your future receipts, you will need to amend those fields in the Account Settings page of the GoMoWorld app. To do this, you need to change the billing country as shown below.
Please note that:
- changes will be applied only to new receipts.
- changing your billing country will change the applicable VAT / Tax rate, as per GoMoWorld home country law. This will not change the price of your plan
Need Support?
At GoMoWorld, we're here to help. Email our care team today and we will be in touch very quickly.
Alternatively, if you are using the app, in the Settings you'll find the "Contact us" form.