Help/FAQ
How do I access my previous purchases?
To review receipts for a recent purchase of a GoPlan, follow these steps;
- Go to Settings on the GoMoWorld App
- Click on your Order History
- Review list of GoPlan receipts for purchases you’ve made
- Click Download Invoice
- Your invoice will download on your device as a PDF for you to review.
Are there any additional fees ?
How do I access my previous purchases?
How do I add my name / change my tax country in my receipts?
How do I manage my payment methods ?
How does 3DSecure work ?
What happens if I can’t complete a payment (payment failed)?
What payment methods can I use to purchase GoPlans ?
Which currency will be charged on my payment method ?
How do I access my previous purchases?
To review receipts for a recent purchase of a GoPlan, follow these steps;
- Go to Settings on the GoMoWorld App
- Click on your Order History
- Review list of GoPlan receipts for purchases you’ve made
- Click Download Invoice
- Your invoice will download on your device as a PDF for you to review.
Need Support?
At GoMoWorld, we're here to help. Email our care team today and we will be in touch very quickly.
Alternatively, if you are using the app, in the Settings you'll find the "Contact us" form.