Help/FAQ
Are there any additional fees ?
GoMoWorld will never charge you more than the upfront price that is shown in the app at the time of your purchase.
However, all GoMoWorld data plans will be charged on your payment method in Euro (€).
Depending on your payment method and its native currency, the payment processor may charge you a currency exchange commission fee on top of the exchange rate.
Are there any additional fees ?
How do I access my previous purchases?
How do I add my name / change my tax country in my receipts?
How do I manage my payment methods ?
How does 3DSecure work ?
What happens if I can’t complete a payment (payment failed)?
What payment methods can I use to purchase GoPlans ?
Which currency will be charged on my payment method ?
Are there any additional fees ?
GoMoWorld will never charge you more than the upfront price that is shown in the app at the time of your purchase.
However, all GoMoWorld data plans will be charged on your payment method in Euro (€).
Depending on your payment method and its native currency, the payment processor may charge you a currency exchange commission fee on top of the exchange rate.
Need Support?
At GoMoWorld, we're here to help. Email our care team today and we will be in touch very quickly.
Alternatively, if you are using the app, in the Settings you'll find the "Contact us" form.