Help/FAQ
How do I buy and start a plan?
Buying your GoMoWorld plan is quick and simple:
- Go to the GoMoWorld website or open the GoMoWorld app.
- Browse the available plans and choose the one that best fits your travel needs (data amount, duration, destinations covered).
- Proceed to checkout.
- Create an account or log in with your existing GoMoWorld credentials.
- Complete the payment securely.\
What happens after purchase?
- You can install your eSIM right away from the GoMoWorld app homepage (no need to wait). Your plan does not start until you activate it in the app.
How to start your plan?
- After installing your eSIM, open the GoMoWorld app and activate your plan when you are ready to use data abroad.
💡 Tip: Schedule your plan in advance You can also schedule your plan to start automatically at a specific date, time and timezone - no internet connection needed at the moment of activation. This is ideal if you want to set it up before you board your flight and have your data ready as soon as you land.
- Activating your plan will start the data validity period and allow you to connect to local networks.
- Remember, installing the eSIM is not the same as activating the plan — installing prepares your device, activating starts your service.
Important notes:
- You must use the same account for purchasing, installing, and activating your plan.
- If you bought your plan on the website, don’t forget to download the app and log in with the same credentials to install your eSIM.
Can I buy a data plan from abroad / while already traveling?
How do I buy and start a plan?
Can I change or cancel a scheduled plan start?
How do I check if my phone is eSIM-compatible?
How much data do I need for my trip?
What happens if I delete my eSIM before my scheduled plan start?
How do I download and install the GoMoWorld app?
Can I use my GoMoWorld eSIM and my home SIM card at the same time?
How do I create an account?
How do I install an eSIM on a Google Pixel device? (Android)
How many eSIMs can I install on my phone?
Which devices are compatible with GoMoWorld eSIM?
How do I log in to my account?
Can I use GoMoWorld on multiple devices?
Can I install my eSIM with a QR code?
Do I need to remove my physical SIM card to use GoMoWorld?
Will my home operator charge me if I make calls or receive texts while using GoMoWorld?
Can I schedule my plan to start at a specific date and time?
How do I use a promo code?
Do I need to download the app if I made a purchase on the website?
Can I use GoMoWorld if my phone is carrier-locked?
What is GoMoWorld and how does it work?
Will WhatsApp, iMessage and FaceTime still work with GoMoWorld?
When can I install my eSIM?
How do I buy and start a plan?
Buying your GoMoWorld plan is quick and simple:
- Go to the GoMoWorld website or open the GoMoWorld app.
- Browse the available plans and choose the one that best fits your travel needs (data amount, duration, destinations covered).
- Proceed to checkout.
- Create an account or log in with your existing GoMoWorld credentials.
- Complete the payment securely.\
What happens after purchase?
- You can install your eSIM right away from the GoMoWorld app homepage (no need to wait). Your plan does not start until you activate it in the app.
How to start your plan?
- After installing your eSIM, open the GoMoWorld app and activate your plan when you are ready to use data abroad.
💡 Tip: Schedule your plan in advance You can also schedule your plan to start automatically at a specific date, time and timezone - no internet connection needed at the moment of activation. This is ideal if you want to set it up before you board your flight and have your data ready as soon as you land.
- Activating your plan will start the data validity period and allow you to connect to local networks.
- Remember, installing the eSIM is not the same as activating the plan — installing prepares your device, activating starts your service.
Important notes:
- You must use the same account for purchasing, installing, and activating your plan.
- If you bought your plan on the website, don’t forget to download the app and log in with the same credentials to install your eSIM.
Need Support?
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