Help/FAQ
Can I install my eSIM with a QR code?
No – GoMoWorld eSIMs are installed directly from the app.
There’s no QR code involved, which makes it easier and faster.
Just log in to the app and tap “Install eSIM”. The app will guide you through everything.
If you purchased online, don’t forget to login on the app using the same email you used for purchase to retrieve your eSIM immediately.
Why don’t we use QR codes? Because the in-app method ensures a smoother experience and fewer errors during installation.
🔗 Related articles:
→ How do I install my eSIM?
→ I can’t install my eSIM. What should I do?
Can I buy a data plan from abroad / while already traveling?
How do I buy and start a plan?
How do I check if my phone is eSIM-compatible?
How much data do I need for my trip?
How do I download and install the GoMoWorld app?
Can I use my GoMoWorld eSIM and my home SIM card at the same time?
How do I create an account?
How do I install an eSIM on a Google Pixel device? (Android)
How many eSIMs can I install on my phone?
Which devices are compatible with GoMoWorld eSIM?
How do I log in to my account?
Can I use GoMoWorld on multiple devices?
Can I install my eSIM with a QR code?
Do I need to remove my physical SIM card to use GoMoWorld?
Will my home operator charge me if I make calls or receive texts while using GoMoWorld?
How do I use a promo code?
Do I need to download the app if I made a purchase on the website?
Can I use GoMoWorld if my phone is carrier-locked?
What is GoMoWorld and how does it work?
Will WhatsApp, iMessage and FaceTime still work with GoMoWorld?
When can I install my eSIM?
Can I install my eSIM with a QR code?
No – GoMoWorld eSIMs are installed directly from the app.
There’s no QR code involved, which makes it easier and faster.
Just log in to the app and tap “Install eSIM”. The app will guide you through everything.
If you purchased online, don’t forget to login on the app using the same email you used for purchase to retrieve your eSIM immediately.
Why don’t we use QR codes? Because the in-app method ensures a smoother experience and fewer errors during installation.
🔗 Related articles:
→ How do I install my eSIM?
→ I can’t install my eSIM. What should I do?
Need Support?
At GoMoWorld, we're here to help. Chat with our care team today and we will be in touch very quickly.