Help/FAQ
How do I check if my phone is eSIM-compatible?
If you're not sure whether your phone supports eSIM, you can download the GoMoWorld app, it will run a background check and will display an error message if your phone isn't compatible. If you don't want to download the app, you can follow these steps:
For iPhone:
- Go to Settings → Mobile Service / Cellular
- Scroll to see if below SIMS the “Add eSIM” option is visible, then your iOS device is not carrier-locked and you can use GoMoWorld.
For Android (Samsung, Pixel, etc.):
- Go to Settings → Connections → SIM Manager or Mobile Network
- If you see an “Add eSIM” or “eSIM” option, it means your phone is eSIM compatible and you can use GoMoWorld.
🔗 Related articles:
→ Which devices support eSIM?
→ Can I use GoMoWorld if my phone is carrier-locked?
Can I buy a data plan from abroad / while already traveling?
How do I buy and start a plan?
Can I change or cancel a scheduled plan start?
How do I check if my phone is eSIM-compatible?
How much data do I need for my trip?
What happens if I delete my eSIM before my scheduled plan start?
How do I download and install the GoMoWorld app?
Can I use my GoMoWorld eSIM and my home SIM card at the same time?
How do I create an account?
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How many eSIMs can I install on my phone?
Which devices are compatible with GoMoWorld eSIM?
How do I log in to my account?
Can I use GoMoWorld on multiple devices?
Can I install my eSIM with a QR code?
Do I need to remove my physical SIM card to use GoMoWorld?
Will my home operator charge me if I make calls or receive texts while using GoMoWorld?
Can I schedule my plan to start at a specific date and time?
How do I use a promo code?
Do I need to download the app if I made a purchase on the website?
Can I use GoMoWorld if my phone is carrier-locked?
What is GoMoWorld and how does it work?
Will WhatsApp, iMessage and FaceTime still work with GoMoWorld?
When can I install my eSIM?
How do I check if my phone is eSIM-compatible?
If you're not sure whether your phone supports eSIM, you can download the GoMoWorld app, it will run a background check and will display an error message if your phone isn't compatible. If you don't want to download the app, you can follow these steps:
For iPhone:
- Go to Settings → Mobile Service / Cellular
- Scroll to see if below SIMS the “Add eSIM” option is visible, then your iOS device is not carrier-locked and you can use GoMoWorld.
For Android (Samsung, Pixel, etc.):
- Go to Settings → Connections → SIM Manager or Mobile Network
- If you see an “Add eSIM” or “eSIM” option, it means your phone is eSIM compatible and you can use GoMoWorld.
🔗 Related articles:
→ Which devices support eSIM?
→ Can I use GoMoWorld if my phone is carrier-locked?
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